Privacy Policy

Effective Date: Mar 11, 2025

Be Healthy Weight Loss and Wellness ("we," "us," or "our") respects the privacy of our clients and is committed to protecting personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, utilize our services (including telehealth consultations), and participate in our programs. Please read this policy carefully to understand our views and practices regarding your personal data.

Information We Collect: 

We collect personal information that you voluntarily provide to us when you:

  • Register for our services or programs

  • Participate in telehealth consultations

  • Complete forms on our website

  • Subscribe to marketing communications, including SMS messages

  • Communicate with us by phone, email, or other means

The types of personal information we collect may include:

  • Full Name

  • Date of Birth

  • Contact Information (Email, Phone Number, Address)

  • Health Information relevant to weight loss and wellness services

  • Payment and billing information

  • Any other information you voluntarily provide

    How We Use Your Information 
    We use the information we collect to:

  • Provide and manage weight loss and wellness services, including telehealth consultations

  • Process payments and send invoices

  • Send you administrative information such as appointment reminders and updates

  • Send marketing communications about our services and programs (with your consent)

  • Respond to your inquiries and provide customer support

  • Improve our website, services, and customer experience

    Marketing Communications: 

By opting into the SMS program for Be Healthy Weight Loss and Wellness, you consent to receive SMS/text messages from us. These communications may include motivational messages, educational content, appointment reminders, requests for reviews, promotional offers, discounts, event invitations, and other marketing-related messages.

You may opt in through onboarding forms, our website, or in person. All messaging is conducted in compliance with the Telephone Consumer Protection Act (TCPA) and other applicable laws.

How to Opt-Out

You can cancel the SMS service at any time by texting STOP to the shortcode. Once we receive your request, we will confirm your unsubscribe status via SMS. After confirmation, you will no longer receive SMS messages from us. To rejoin, you must opt in again through the same channels you originally used (onboarding forms, website, or in person).

Support and Assistance

If you experience issues with our messaging program, reply with the keyword HELP for more assistance, or contact us directly at anita@behealthytampa.com.

Messaging Details

  • Message frequency may vary.

  • Message and data rates may apply depending on your mobile service plan.

  • Carriers are not liable for delayed or undelivered messages.

Privacy and Information Sharing

Your privacy is important to us. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors strictly for support services (e.g., customer service). All other use case categories exclude text messaging originator opt-in data and consent—this information will not be shared with any third parties.

How We Share Your Information
We do not sell or rent your personal information. We may share your information with:

  • Service providers and subcontractors who assist us in delivering services

  • Healthcare professionals providing telehealth consultations

  • Payment processors

  • Law enforcement or regulatory agencies, if required by law

Data Security We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

Your Rights You have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your personal data (subject to legal retention requirements)

  • Withdraw consent for marketing communications

Telehealth Services By participating in telehealth consultations, you acknowledge and agree that:

  • The consultation may include the sharing of health information electronically

  • Security measures are in place, but no system can guarantee complete security

  • You have the right to discontinue telehealth services at any time

Changes to This Policy We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy.
Contact Us For questions about this Privacy Policy or your personal information, please contact us anita@behealthytampa.com

Be Healthy Weight Loss and Wellness 3644A S West Shore Blvd Tampa, FL 33629 813.373.5763